4
Apr
TOP TEN AGAIN
The Estate & Letting Agent Awards, the largest and longest
running awards in the estate agent industry have announced their
shortlist for 2011.
Known in the trade as The ESTAS, the competition determines the
best estate agents in the country through research carried out
amongst customers who are asked a series of questions about the
service they have received from their agent. Over 26,000
questionnaires were completed by customers during the competition.
The regional categories are Northern Ireland, Scotland, Wales,
North East & North West, Yorkshire & Humber, Wales, West
Midlands, East Midlands, East of England, South West, Southern,
South East and London.
The Lincoln based agency has been shortlisted as a TOP 10 estate
agent in the East Midlands region.
The top three estate agents for each region, as well as the
national awards, will announced by Phil Spencer from Channel
4’s Location, Location, Location at a lavish ceremony in
London on 15th April. Phil Spencer said, “All agents have to
drive standards higher, raising the bar in terms of the quality of
advice offered and the level of customer service they deliver and
the ESTAS help to do just that!”.
Simon Brown, who runs the awards every year said “Every
agent who takes part in the ESTAS puts their reputation on the
line. As an ESTA agent they’ve committed to having their
customer service levels independently reviewed and that says a lot
about the type of agency they are. Making the shortlist is a huge
effort and every agent that has done so should get the credit they
deserve”.
Graham Davidson, manager of Burton & Co Property Centre said
“We strive to improve our service year on year and the fact
that we have been shortlisted for these awards in three of the last
four years is a wonderful affirmation of getting things right for
our customers”